Cash patrons at Giant Grocery gas pumps in Lancaster County got a surprise Monday morning when their usual routine-pull up, pump, and pay-didn’t work at the grocer’s local fuel islands.

The reason?

Giant just changed their cash gas-pumping protocol.

As of yesterday morning, Giant Grocery customers can no longer simply tap the “pay inside” button before filling up. Instead, they must now pre-pay with the cashier before pumping gas.

Bright red signs above each pump announced the new policy: “Paying with Cash? Please pre-pay at the kiosk.” Even with the signs, some drivers were unaware of the change.

Prior to the new policy, drivers intending to pay cash could press a button signaling an attendant in a booth nearby, who would authorize the pump, enabling them to fuel their vehicle, then pay cash afterwards.

A problem common to gas retailers is drive-offs, where a gas customer pulls away without paying.  The new policy in place for cash purchases at Giant pumps should prevent the drive-off problem.

Lynn Rebuck is the editor and publisher of, the award-winning independent source for news that she solo-publishes in Lancaster County. She was recently an invited guest of The White House. Register to receive FREE email updates of breaking news in the box next to this story (below story on mobile). Follow on Facebook, Instagram, and Twitter. Email Lynn at